# Questions > Short answers about accounts, saving, versions, sharing, exports, blank plans, finishes, the walkthrough, phones and Live 3D. ## Do I need an account? No. As a guest you can use the whole planner, including 3D, the walkthrough and every export. An account lets you save your plans and share a view-only link. See [Accounts and signing in](https://floorplancraft.com/docs/accounts-and-signing-in.md). ## Is my work saved automatically? Not on a timer. Signed in, press **Save plan** in the plan file menu, or the save status beside the plan name; the planner also saves when you leave the 3D view or the walkthrough with unsaved changes, and when you share. As a guest nothing is saved: your plan lives only in the open browser tab until you sign in. See [Save your plan](https://floorplancraft.com/docs/saving-your-plan.md#when-it-saves-by-itself). ## Can I go back to an earlier version of a plan? Not yet. Every save is kept as a new version, but there is no screen to browse or restore older ones. Before a big change, use **Duplicate** in your plan library to keep a copy. See [Save your plan](https://floorplancraft.com/docs/saving-your-plan.md#versions). ## Can I open an exported file in the planner? No. The planner has no import, so a PNG, PDF, SVG or JSON file can't be opened for editing. To keep a plan you can work on, sign in and save it. See [Share and export a plan](https://floorplancraft.com/docs/share-and-export.md#export-files). ## How do I share a plan without letting people edit it? Sign in, press **Share**, then **Create view-only link**, and send the link. Anyone with it can view and walk through the plan without an account; only you can edit it. See [Share and export a plan](https://floorplancraft.com/docs/share-and-export.md#create-a-view-only-link). ## Why doesn't my shared link show my latest changes? A link shows the version you shared, not your later saves. Press **Share** again, or **Save & share** in the plan file menu, to update the same link. See [Keep the link up to date](https://floorplancraft.com/docs/share-and-export.md#keep-the-link-up-to-date). ## How do I stop sharing a plan? Press the plan's name, then **Unshare…** and **Confirm unshare**. The link stops working for good; sharing again makes a new one. Deleting a plan turns its link off too. See [Unshare a plan](https://floorplancraft.com/docs/share-and-export.md#unshare-a-plan). ## Why does a blank plan show playground equipment? A blank plan always uses the indoor playground catalog, so **Add items** shows playground equipment. For any other business, start from that business's template and change its rooms to fit your space. See [Start a plan](https://floorplancraft.com/docs/start-a-plan.md). ## How do I paint walls or change a floor? In the 3D view, press **Materials**, pick a finish and click a wall or floor, or drag it on. In 2D, select a wall, a room or a zone and use the **Finish** section of its card. See [Paint walls and change floors](https://floorplancraft.com/docs/materials-and-paint.md). ## How do I get my mouse back in the walkthrough? Press `Esc`. The walk pauses and gives the pointer back, and it doesn't take the mouse again until you press **Resume**. See [Walk through your plan](https://floorplancraft.com/docs/walk-through-your-plan.md#controls). ## Can I use FloorPlanCraft on a phone? You can open, view and share plans and look at them in 3D on a phone. The drawing tools need a larger screen, and painting in the walkthrough needs a mouse or trackpad. See [A tour of the planner](https://floorplancraft.com/docs/planner-tour.md). ## Is my plan certified? No. A plan is a concept layout for trying ideas and showing them to others. It is not certified architectural, engineering, safety, accessibility or building-code documentation, and its checks are planning guidance. Have a qualified professional review anything you build. See [What FloorPlanCraft is](https://floorplancraft.com/docs/what-is-floorplancraft.md). ## How do I reset my password or delete my account? The app has no password reset or account deletion yet. Write to us from the [Contact page](https://floorplancraft.com/contact), using the email address on your account. See [Accounts and signing in](https://floorplancraft.com/docs/accounts-and-signing-in.md#passwords-and-account-changes). ## What is Live 3D, and what does it cost? Live 3D shows a venue app's tables, bookings or play zones live on your shared plan, with replays of past days. It is paid per venue and billed through Whop; the checkout page shows the price. See [What Live 3D is](https://floorplancraft.com/docs/what-is-live-3d.md). ## Related - [What FloorPlanCraft is](https://floorplancraft.com/docs/what-is-floorplancraft.md) - [Start a plan](https://floorplancraft.com/docs/start-a-plan.md) - [Accounts and signing in](https://floorplancraft.com/docs/accounts-and-signing-in.md) - [Share and export a plan](https://floorplancraft.com/docs/share-and-export.md) --- Source: https://floorplancraft.com/docs/faq · Updated 2026-11-07