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CONTACT

Talk to a real person.

Questions, account trouble, privacy requests and useful criticism all come through one clear route.

Start here

Email hello@floorplancraft.com. For product ideas or a reproducible problem, the guided feedback page will prepare a useful email for you.

Share feedback

For product support

Include the template or feature you were using, the steps you took, what happened and what you expected. Browser and device details can help. Do not send your password, database credentials, private share links or sensitive business information.

For privacy or account requests

Use the email address attached to your account where possible. We will need to verify ownership before disclosing, changing or deleting account data.

What is not available

The public beta does not currently offer phone support, live chat, emergency support, supplier quotes or professional design certification.