Questions
Short answers about accounts, saving, versions, sharing, exports, blank plans, finishes, the walkthrough, phones and Live 3D.
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Do I need an account?
No. As a guest you can use the whole planner, including 3D, the walkthrough and every export. An account lets you save your plans and share a view-only link. See Accounts and signing in.
Is my work saved automatically?
Not on a timer. Signed in, press Save plan in the plan file menu, or the save status beside the plan name; the planner also saves when you leave the 3D view or the walkthrough with unsaved changes, and when you share. As a guest nothing is saved: your plan lives only in the open browser tab until you sign in. See Save your plan.
Can I go back to an earlier version of a plan?
Not yet. Every save is kept as a new version, but there is no screen to browse or restore older ones. Before a big change, use Duplicate in your plan library to keep a copy. See Save your plan.
Can I open an exported file in the planner?
No. The planner has no import, so a PNG, PDF, SVG or JSON file can't be opened for editing. To keep a plan you can work on, sign in and save it. See Share and export a plan.
How do I share a plan without letting people edit it?
Sign in, press Share, then Create view-only link, and send the link. Anyone with it can view and walk through the plan without an account; only you can edit it. See Share and export a plan.
Why doesn't my shared link show my latest changes?
A link shows the version you shared, not your later saves. Press Share again, or Save & share in the plan file menu, to update the same link. See Keep the link up to date.
How do I stop sharing a plan?
Press the plan's name, then Unshare… and Confirm unshare. The link stops working for good; sharing again makes a new one. Deleting a plan turns its link off too. See Unshare a plan.
Why does a blank plan show playground equipment?
A blank plan always uses the indoor playground catalog, so Add items shows playground equipment. For any other business, start from that business's template and change its rooms to fit your space. See Start a plan.
How do I paint walls or change a floor?
In the 3D view, press Materials, pick a finish and click a wall or floor, or drag it on. In 2D, select a wall, a room or a zone and use the Finish section of its card. See Paint walls and change floors.
How do I get my mouse back in the walkthrough?
Press Esc. The walk pauses and gives the pointer back, and it doesn't take the mouse again until you press Resume. See Walk through your plan.
Can I use FloorPlanCraft on a phone?
You can open, view and share plans and look at them in 3D on a phone. The drawing tools need a larger screen, and painting in the walkthrough needs a mouse or trackpad. See A tour of the planner.
Is my plan certified?
No. A plan is a concept layout for trying ideas and showing them to others. It is not certified architectural, engineering, safety, accessibility or building-code documentation, and its checks are planning guidance. Have a qualified professional review anything you build. See What FloorPlanCraft is.
How do I reset my password or delete my account?
The app has no password reset or account deletion yet. Write to us from the Contact page, using the email address on your account. See Accounts and signing in.
What is Live 3D, and what does it cost?
Live 3D shows a venue app's tables, bookings or play zones live on your shared plan, with replays of past days. It is paid per venue and billed through Whop; the checkout page shows the price. See What Live 3D is.